Privacy Policy

Who we are

This Privacy Policy explains how Impact Marketing Network Ltd collects and uses personal information through this website and in connection with the services we provide.

In this policy, “Impact Marketing Network”, “we”, “us” and “our” refer to the operator of this website, Impact Marketing Network Ltd, a company registered in England and Wales (Company Registration Number: 08600907).

We process personal information in accordance with applicable data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Last updated: 23 September 2026

Information we collect

We may collect information that you provide directly to us when you contact us, request information, submit an enquiry, arrange a consultation or otherwise communicate with us.

This may include:

• your name and job title;
• your business name and contact details;
• your email address and telephone number;
• information included in your enquiry or correspondence;
• project, service and billing information; and
• any other information you choose to provide.

We may also collect limited technical information when you use this website, such as your IP address, browser type, device type, operating system, pages visited and general usage information.

How we use information

We may use personal information to:

• respond to enquiries and requests;
• provide, manage and improve our services;
• communicate with you about projects and appointments;
• prepare proposals, quotations and agreements;
• manage our business relationship with you;
• maintain, secure and improve our website;
• understand website usage and improve user experience;
• comply with legal and regulatory obligations; and
• establish, exercise or defend legal claims.

We will only use your personal information where we have a lawful basis to do so. Depending on the circumstances, this may be because processing is necessary to perform a contract, take steps before entering into a contract, comply with a legal obligation, pursue our legitimate interests or because you have given consent.

Where we rely on legitimate interests, we will consider and balance those interests against your rights and expectations.

Sharing information

We do not sell your personal information. We may share relevant information with trusted service providers where this is necessary to operate our business or provide our services.

These providers may include:

• website hosting and infrastructure providers;
• email, messaging and communication platforms;
• analytics, marketing and advertising platforms;
• professional advisers and insurers;
• payment, accounting and administration providers; and
• law enforcement, regulators or public authorities where required.

Service providers are expected to process personal information only for appropriate purposes and in accordance with applicable data protection requirements.

If personal information is transferred outside the UK, we will take appropriate steps to ensure that suitable safeguards are in place.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy. The period will depend on the nature of the information, why it was collected, our ongoing relationship with you and any applicable legal, accounting or reporting requirements.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

Your rights

Subject to certain legal conditions and exemptions, you may have the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• request restriction of processing;
• object to processing based on legitimate interests;
• request transfer of certain information to another provider;
• withdraw consent where processing is based on consent; and
• complain to the UK supervisory authority.

To exercise a right, contact us using the details below. We may need to verify your identity before responding. We aim to respond within the time required by applicable data protection law.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, if you believe that your personal information has been handled unlawfully.

Cookies and analytics

This website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites function, remember preferences and understand how visitors use them.

We may use strictly necessary cookies to operate the website. We may also use analytics or marketing cookies where required consent has been obtained.

You can control or block cookies through your browser settings. Blocking some cookies may affect how the website works.

Keeping information secure

We use reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration or disclosure.

No online transmission or storage system can be guaranteed to be completely secure. You should avoid sending sensitive information through unsecured channels.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The latest version will be published on this page with the updated date shown above.

Contact us

If you have a question about this Privacy Policy or would like to exercise one of your data protection rights, please contact us.